Privacy Policy – How We Protect Your Data

Last Updated: 10/03/25

 At Finchley Nurseries, we are committed to protecting your privacy and ensuring your personal data is handled with the utmost care. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or shop with us. By continuing to use our services, you agree to the terms outlined in this policy. 

We may collect and process the following personal data:

• Identity & Contact Data – Name, email address, phone number, and postal address if you contact us.
• Technical Data – IP address, browser type, and cookies when you browse our website.
• Marketing & Communications Data – Preferences for receiving marketing and communication preferences.

We use your personal data to:

• Respond to enquiries and provide customer support.
• Improve our website and personalise user experience.
• Send promotional offers, only if you have opted in.
• Comply with legal obligations and prevent fraud.

We do not sell your personal data. However, we may share it with:

• Service Providers – IT service providers that help manage our website.
• Legal & Regulatory Authorities – If required by law.
• Marketing Platforms – If you opt into receiving promotional material.

We use cookies to enhance your experience and analyse website traffic. You can manage or disable cookies via your browser settings. For more details, please refer to our Cookie Policy.

We take appropriate security measures to protect your data. We only retain personal data for as long as necessary to fulfil its purpose, including legal and accounting obligations.

Under UK GDPR, you have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Object to processing or restrict how we use your data.
• Withdraw consent for marketing communications.
• Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise your rights, please contact us at info@finchleynurseries.com.

If you have any questions about this Privacy Policy, please contact us:

Finchley Nurseries Garden Centre
Burtonhole Lane
info@finchleynurseries.com
020 8959 2124

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Finchley Nurseries Garden Centre Ltd. is committed to keeping your data safe and secure.